LinkHR

Terms and Conditions

Contracts and Charges

Clients instructions whether verbal or written are always acknowledged by LinkHR in writing; normally by email. The acknowledgement and terms and conditions of business then form the basis on which the contract is to be delivered. Every effort is made to ensure the information is correct; it is the purchaser’s responsibility to check to ensure that dates, costs and other details are correct.

Payment Schedules

Payment proposals are sent through invoice (payable within 14 days).

'Retainer fee' shall be defined as a payment made to secure LinkHR services for a fixed period of time. The retainer shall be automatically renewed except where either party gives the appropriate notice or is in breach of the contract or where otherwise defined in the specific terms of the contract. Fixed fee contracts cover the performance of an agreed service as outlined in our Project Proposal for an agreed remuneration.

Client Responsibilities

This will be discussed further in line with business requirements and will vary for each solution proposed.

  • The client will provide one main point of contact through which all communication will flow.
  • The client contact will be responsive and cooperative throughout the project.
  • The exact speed of implementation and delivery will be affected by client turnaround times.
  1. Link HR agree to provide you with consultancy, HR services as specified in the attached proposal document. This agreement shall be construed in accordance with English Law and the English courts have exclusive jurisdiction. The services will be delivered according to the following terms and conditions:
  2. Initial contact can be made to sharina@linkhr.co.uk
  3. Link HR will provide a service to you as external consultants and nothing in this agreement shall be construed as an offer or acceptance of employment, or as making us or any of our consultants or associates an agent of your organisation. We will invoice you for our services and hold full responsibility for taxes, NI and any VAT due to be paid. During the course of our work with you, we may agree that one of the consultants within our organisation or one of our associates shall represent your organisation, and that will be agreed on a case-by-case basis.
  4. Link HR will maintain the confidentiality of your contact details and any information we gain about your company and/or individual employees in the course of our work. We will not share your details with any third parties without your prior consent unless legally required to do so. Data stored on our computers and on paper records is stored securely and we comply with relevant data protection requirements. We agree not to use any information for purposes other than those agreed for the services we will provide to you. The client agrees to hold confidential all information about LinkHR proposal(s), fee structures, fees and personnel.
  5. Link HR will provide a proposal or schedule of works prior to our working together. We will then agree the specific details of the service that will be provided. We agree to provide a service that meets the objectives and outcomes we agree, as far as this is within our control. We reserve the right to change some aspects of the service in order to best meet changing demands as the project progresses. Link HR do not take responsibility for service objectives not being met, where this is within the personal control, or choice of the individuals in your organisation that we are working with, or where this is due to issues arising within your business, or other and unforeseen events.
  6. Where applicable activity time is calculated inclusive of travel time from the prior non-client activity (such as the consultants home, office or third party premises). The unit of activity is normally a day, except where otherwise agreed in advance. Activity time includes all office time spent acting for the client. Where the unit of activity is by the hour, all travel, office, administrative, preparatory, production and telephone time in addition to actual client meetings and external interviews, are chargeable at the agreed hourly rate for the individual concerned.
  7. Neither you nor Link HR shall be liable for any failure or delay in performing their obligations under these Terms and Conditions where such failure or delay results from any cause that is beyond either your or their reasonable control. Such causes include, but are not limited to: power failure, Internet Service Provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action.
  8. During the period of time that Link HR are contracted to provide you with a service, we and any of our associates will act in good faith and in a manner that is professional, courteous and in the best interests of the organisation and the individual employees. We will utilise our skills, experience, knowledge and expertise to achieve the maximum return on investment for the service you have contracted us to provide. In return, we expect to be treated in a similar manner.
  9. Link HR will invoice you in advance or according to a schedule that we agree prior to the start of our working together. Payments can be made by standing order, cheque or electronic fund transfer.
  10. In accordance with The Late Payment of Commercial Debts (Interest) Act 1998, Link HR reserves the right to charge interest at 8% above the prevailing Bank of England rate. Additionally, for significantly delayed payments, we reserve the right to charge reasonable debt recovery costs, in accordance with the limits specified in this legislation. If for any reason you reach a situation where you will be unable to pay in accordance with these outlined Terms and Conditions, please advise us so that we may discuss alternative payment arrangements. We will only discuss alternative payment terms in exceptional and/or unforeseen circumstances.
  11. Link HR reserve the right to withdraw from an assignment if significant conditions develop which impair the successful completion of the assignment or lead to a conflict of interest or other problems of an ethical nature.
  12. We shall not be liable for any loss of business, loss of profits, loss of anticipated savings, loss of reputation, loss of goodwill or business interruption or increase in bad debt arising out of or in connection with this agreement or its subject matter even if we had notice to the possibility of such loss.
  13. LinkHR provides information, advice and services in good faith based upon information available at the time. We do not warrant the accuracy of information provided. It is for the client to decide whether or not to accept our advice in making his own management decision. We advise that any data critical to a decision should be independently verified prior to being acted upon. Therefore, LinkHR accepts no liability for the consequences of its information opinions and advice whether direct or indirect.
  14. Limitation Liability - Without prejudice to other more restrictive limitations elsewhere in this contract, liability on the part of LinkHR is limited to the value of the contract with the client or the value of the loss whichever is the smaller. LinkHR accepts no liability for the consequences of its information, opinions and advice, whether direct or indirect.
  15. These Terms and Conditions and associated proposal are binding for the full duration of every assignment that Link HR undertakes for you unless we issue you with an amendment. These Terms and Conditions supersede any previous agreements and comprise the entire agreement between us.
  16. The client, in signing the contract, accepts that all of these terms have been read, understood and agreed. The client agrees that all of the above terms form part of the contract between LinkHR and the client, except where explicitly excluded or modified by the contract and shall take precedence over and shall not be varied by any other means including any terms or conditions that the client may from time to time apply to suppliers.